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Catherine Poole, Co-Managing Partner & Chief Creative Officer Catherine Poole, Co-Managing Partner & Chief Creative Officer

Why Credibility Matters in Harassment Prevention Training

There's no shortage of harassment prevention training in the marketplace. But the more firms I talked with, the clearer it became: they weren't looking for another course. They were looking for one their people would engage with. 

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From AI Adoption to AI Readiness: How Legal Organizations Are Preparing the Next Generation of Talent

Artificial intelligence is no longer a future consideration for the legal profession. It is already changing how lawyers work, how firms deliver services, and how organizations develop talent. Recently, legal education leaders, law firm professionals, and in-house counsel gathered for a discussion focused on a critical question: How do we prepare the next generation of legal professionals to lead in an AI-driven world?

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Catherine Poole, Co-Managing Partner & Chief Creative Officer Catherine Poole, Co-Managing Partner & Chief Creative Officer

One of the Most Encouraging Trends I'm Seeing in Law Firms Is About Management 

One question keeps surfacing in our conversations with firms: “Do you have anything for developing managers?” 

Sometimes the request is broad. Sometimes it's specific: “We have lawyers stepping into management for the first time. They know the legal work. They've never really been taught how to coach someone, delegate effectively, or give feedback that actually helps someone improve.”

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Catherine Poole, Co-Managing Partner & Chief Creative Officer Catherine Poole, Co-Managing Partner & Chief Creative Officer

Buy, Build, or Both? How Smart Law Firms Think About Online Training

The conversation starts in a lot of different places. Sometimes it’s a PD director who has a recurring live training that’s eating her team’s time and needs to scale. Sometimes it’s a COO looking at the budget for a new associate class and asking whether there’s a more efficient way to deliver onboarding.

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Catherine Poole, Co-Managing Partner & Chief Creative Officer Catherine Poole, Co-Managing Partner & Chief Creative Officer

Practice-Ready Isn’t Work-Ready: Why Passing the Bar Is Just the Beginning

This article is the second in a series on how associate development is changing — and what law firms need to build deliberately to replace what the environment used to provide by accident. The series examines the readiness gap from multiple angles: the business case for addressing it, the distinction between legal training and professional effectiveness, and the organizational dynamics that determine whether new associates thrive or stall.

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Catherine Poole, Co-Managing Partner & Chief Creative Officer Catherine Poole, Co-Managing Partner & Chief Creative Officer

The Capability Imperative: Why AI Skills and Professional Skills Are Now the Same Conversation

The gaps that hold new associates back in their first year are well-documented at this point. They’re rarely about intelligence or legal knowledge. They’re about situational judgment: how to communicate proactively, how to manage competing demands, how to raise a concern with a senior partner, how to navigate the political dynamics of a large organization without a roadmap.

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Catherine Poole, Co-Managing Partner & Chief Creative Officer Catherine Poole, Co-Managing Partner & Chief Creative Officer

AI Adoption Is Outpacing AI Capability in Law Firms. Here’s Why That Gap Matters.

Individual AI use among legal professionals has more than doubled in a single year, with nearly 70% now reporting they use generative AI tools for work — up from 31% the prior year, according to the 8am 2026 Legal Industry Report. But here’s what that headline obscures: more than half of respondents report their firm has provided no training on the responsible use of AI and has no plans to do so. 

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Catherine Poole, Co-Managing Partner & Chief Creative Officer Catherine Poole, Co-Managing Partner & Chief Creative Officer

Not All Custom eLearning Is Created Equal: Five Things That Separate a Course Your People Will Actually Complete from One That Collects Digital Dust

If you’ve ever sat through an eLearning module that made you want to close your laptop and take up a different career, you know what I’m talking about. Monotone narration reading bullet points off a screen. Stock photos of people in blazers pointing at whiteboards. Quizzes where you can fail three times and still get credit. A “next” button that advances slides no human being should have to read. 

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Catherine Poole, Co-Managing Partner & Chief Creative Officer Catherine Poole, Co-Managing Partner & Chief Creative Officer

The Invisible Curriculum: What Every New Associate Needs to Know — and Nobody Writes Down

This article is the third in a series on how associate development is changing — and what law firms need to build deliberately to replace what the environment used to provide by accident. The series examines the readiness gap from multiple angles: the business case for addressing it, the distinction between legal training and professional effectiveness, and the organizational dynamics that determine whether new associates thrive or stall.

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Catherine Poole, Co-Managing Partner & Chief Creative Officer Catherine Poole, Co-Managing Partner & Chief Creative Officer

The New Associate Readiness Crisis: What Law Firms Are Really Seeing —And Why the Stakes Have Never Been Higher

Every law firm partner knows this feeling. A new associate is smart, motivated, legally well-prepared — and yet something isn’t quite working. The work is technically adequate, but the communication misses. The instincts aren’t there. The judgment calls that should be intuitive are somehow elusive. No single failure you can point to. Just a persistent, low-grade sense that something is off.

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